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Frequently Asked Questions
Frequently asked questions
We currently ship within the United States.
All prints are made-to-order and will be shipped within 2 - 3 weeks. All originals will be shipped within 1 - 2 weeks.
All originals and prints are shipped with archival-safe materials to provide protection during the delivery process.
Unframed paper prints are shipped rolled in mailing tubes while framed and stretched canvas prints arrive in boxes.
If your artwork arrives damaged, we ask that you contact mb@madisonboeningart.com and provide photos of both the item and packaging so we can determine the best solution. If deemed appropriate, we will offer a full refund or replacement at no additional cost.
Unfortunately, we do not accept returns on prints or originals. However, if you received a damaged product upon delivery, please contact us immediately.
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